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Automatic Triggers, Fixed Action Patterns and Odd Number Pricing. Turning Browsers into Buyers.

By Tom Polanski

Recently, I came across some information about pricing. Researchers at Cornell University believe you’re better off pricing your products with an odd number than with an even number (for example, $39.71 vs. $40.00).

The researchers found that odd numbers cause buyers momentary confusion. Confused, people fall back on associations. And people associate odd numbers with discounts. Hence, odd numbers in a listed price equal a discount.

The Cornell report caused me to think about automatic triggers. This is a term I first came across in an enlightening book written by Robert Cialdini, “Influence: The Psychology of Persuasion”. A must read for all marketers. The premise is that we’re all inundated with too much information, that we suffer, to different degrees, from a form of cultural ADD and that we fall back on automatic responses.

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