Category eBrand Media
Sustaining Customer Relationships in a Diminished Economy
By Tom Polanski, EVP, eBrand Media and eBrand Interactive
When it comes to keeping your best customers, what methods do you use? The fact is, in a sluggish economy, cutting back on purchases and spending is what most consumers do first. Companies, on the other hand, figure they can afford to trim back their sales force, customer service staff, and their marketing budget. Those companies assume, without the support of sound statistical evidence, that they can manage search engine marketing, display advertising, and email retention programs in-house. They think they can handle it all themselves. Numerous case studies indicate otherwise while demonstrating that it is more cost effective and profitable to out-source to companies that specialize in a particular service.
Posted by Tom Polanski in Customer Centric, Tom Polanski, eBrand Interactive, eBrand Media on February 25th, 2010
Legit Web sites team up with shady operators
The link below leads to an example of why we created the “Online Social Responsibility” fan page on Facebook. In the article it’s noted that Fandango, after paying a hefty fine due to its relationships with unscrupulous web loyalty programs, has instituted a number of safeguards within its site and has ended its relationships with those programs. Fandango said it is “pleased to play a leadership role…to promote responsible marketing practices for the e-commerce industry related to online membership programs.” eDebit Pay aka EDReporting, when busted by the Feds for “piggy-backing” paydays loans with its debit cards, started a “web ethics” site, and advertised itself as a ethcis leader.
These companies and these actions make it harder for the rest of us to make an honest living.
The pupose of the “Online Social Responsibility” fan page is to create an awareness that the web is an environment, and like the three dimensional world around us, it’s vulnerable to pollution, and other types of degradation. We want to create an association of companies that care about the future of the web. This is still a work in progress. Much needs to be defined and, in fact, we depend on your thoughts and opinions. We’d like it if you became a fan of “Online Social Reponsibility”.
The article, Legit Web sites team up with shady operators
Posted by eBrand Media Research Department in Ethics, eBrand Media on February 4th, 2010
The eBrand Media “Online Social Responsibility” Facebook fan page
eBrand Media endorses Online Social Responsibility for the purpose of creating an awareness that the web is an environment, and like the three dimensional world around us, its vulnerable to pollution, and other types of degradation. Therefore Online Social Responsibility not only applies to interactions between marketers, companies and users of the web, along with our relationships with one another on Social Networks, but also to the interaction between the eyes, mind, feelings, and thoughts. eBrand Media will always support freedom passionately but we’re ardently against immoral means of manipulation meant to cause an action that an end- user will later regret.
Online Social Responsibility is about connecting with individuals, companies and organizations who abide by the principles of transparency, honesty, and fair play. Our code of ethics and our beliefs are the conscience, heart, and backbone of eBrand Media. Companies who affirm Online Social Responsibility live by the core values listed on the next page. Do you?
Posted by eBrand Media Public Relations Department in Ethics, Social Media, eBrand Media on February 1st, 2010
eBrand Media Social Manager Pro – Build a movement born from the bond between your friends, fans, followers, and brand.
eBrand Interactive, a division of eBrand Media, is a full service agency, and over the past nine years we’ve successfully created, launched, and managed hundreds of internet media campaigns for many of the web’s leading brands. I’d like to introduce you to the eBrand Media Social Manager Pro. We’ll build a movement born from the bond between your friends, fans, followers, and brand.
If you don’t have a Facebook fan page or a Twitter stream established, we’ll launch those channels on your behalf. If you do have a Facebook page and Twitter account set up but are short on the resources to manage it for the purpose of generating sales while building the brands equity; we can help there too.
Facebook has approximately 350,000,000 members. How many of them are current or potential customers of yours? Keep in touch with your fans. Discover what they want and give it give it to them.
Twitter’s growing presence represents a golden opportunity to create, build, and monetize relationships with people and companies who have chosen to follow you!
Have you built out your company’s presence on social networks? Are you aware of how effective social networks are for not only listening to your audience but for driving revenue too? Looking to expand market share?
If you’d like to get more out of your social networking efforts, you’ll be glad to know that we’re offering 39% off of our usual rates (on all packages) for the creation and management of your brands social media movement.
Posted by eBrand Media Public Relations Department in Facebook, Marketing, Social Media, Twitter, eBrand Media on November 19th, 2009