Digital Marketers Are Wrong to Focus Only on ROI

If you work in digital, you’re probably getting a bit tired of the ROI question  by now. We are all tasked with justifying our pitches and projects with proving  where the ROI lies directly. We need to show that whatever ad, video or app we  run, directly leads to X number of sales online, or X number of conversions.

However, we’ve all been making a huge mistake. We (marketers, brands,  agencies) have assumed that because you ‘can’ buy online, whatever you run  online ‘should’ lead to direct sales. TV never had this problem because you  could never get into the TV to buy the product. Billboards, radio ads,  cover-wraps, inserts, advertorials all never had this problem for the same  reason.

Since it’s physically possible to buy from the place that you’re running your  digital campaign, we’ve assumed that this is how we judge success. That’s where  we’ve gone wrong, and where we will keep going wrong. We’ve thought that because  you can just be a click away from buying a product or converting on a website,  if users don’t do that straight away, it’s a failure. So the ‘trust’ remains in  costly methods such as TV, which will never be expected to prove this because  they can’t. Read the rest of this entry »

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Design has created a mock up of what it would like placed on the Medianista home page.

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Programmatic buying, Isaac Asimov, and predicting human behavior

Whenever we discuss predictive analytics, upon which the success of programmatic ad buying is based, I think of Isaac Asimov and his theories regarding the use of mathematical statistics to predict human behavior: Psychohistory.

Psychohistory depends on the idea that, while one cannot foresee the actions of a particular individual, the laws of statistics as applied to large groups of people could predict the general flow of future events. Asimov used the analogy of a gas: an observer has great difficulty in predicting the motion of a single molecule in a gas, but can predict the mass action of the gas to a high level of accuracy. (Physicists know this as the Kinetic theory.)

Asimov applied this concept to the population of his fictional Galactic Empire, which numbered a quintillion. The character responsible for the science’s creation, Hari Seldon, established two axioms:  (1) that the population whose behaviour was modeled should be sufficiently large and (2) that the population should remain in ignorance of the results of the application of psychohistorical analyses

(There is a third underlying axiom of Psychohistory not stated by Seldon in his Plan: that Human Beings are the only sentient intelligence in the Galaxy.)

Mankind has attempted to control and manipulate human behavior since time immemorial. Kings, Clergy, Politicians and Corporations have always tried, sometimes successfully and sometimes unsuccessfully, to create controlled conditions for the purpose of inducing a predicted and preferred response.

For example, in the 17th century when the serfs began to stir and chafe against the rule of royalty; the Bible was rewritten (The King James Version) to include passages promising everlasting heaven if one was willing to suffer on earth: the poor in spirit: for theirs is the kingdom of heaven. There are 7 beatitudes that are part of the same strong subserviance is honorable rhythm.

They got their predicted and preferred response; continued docility; at least for a while.

In my opinion, although we can make predictions based on tracking intelligence, habit, and muscle memory; we can’t track and predict the heart, emotions, rebellion, mischievousness and other ephemera; at least not for long.

To follow are 4 takes on programmatic ad buying as provided by John Smith and AdExchanger: Read the rest of this entry »

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Congratula​tions! Tom Polanski has one of the top 10% most viewed LinkedIn profiles for 2012!

 

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